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Hospital hotline crippled: Why appointment scheduling on the Balearic Islands is failing

Possible fixes for Mallorca’s doctor appointment bottleneck

Possible fixes in Mallorca include call forwarding, callback systems, and in-person booking support at health centres.

Published: April 22, 2026
Hospital hotline crippled: Why appointment scheduling on the Balearic Islands is failing

Answer

What solutions could help fix doctor appointment booking in Mallorca?

Short-term fixes could include call forwarding, callback systems, and booking help at health centres for people who cannot use the app. Longer term, IB-Salut would need a more resilient setup with clearer staffing back-up and better support for patients who are not digitally confident.

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