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By Boat Instead of the Road: Palma's Water Bus — a Reality Check

Measuring success: KPI-driven pilot for Palma’s water bus

A six-month pilot should track occupancy, punctuality, noise, and water quality with adjustment mechanisms.

Published: September 30, 2026
By Boat Instead of the Road: Palma's Water Bus — a Reality Check

Answer

How will the water bus’s success be measured in its initial phase?

There will be a six-month operational pilot with fixed KPIs such as occupancy, punctuality, noise, and water quality. If targets aren’t met, there should be adjustment mechanisms to improve performance.

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