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What to do when your flight causes trouble? A reality check for Mallorca travelers

What to Do if an Airline Ignores Your Mallorca Complaint

If your Mallorca airline complaint goes unanswered, AESA and the EU ODR platform may help you escalate it.

Published: April 22, 2026
What to do when your flight causes trouble? A reality check for Mallorca travelers

Answer

Who do I contact if the airline in Mallorca ignores my complaint?

If the airline does not reply or refuses to deal with the case, you can contact AESA, Spain’s aviation enforcement body. The EU Online Dispute Resolution platform is another route for some complaints. It is best to keep a copy of everything you already sent to the airline.

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