What to do when your flight causes trouble? A reality check for Mallorca travelers
What to Do at Palma Airport When Your Flight Is Disrupted
Useful steps for travellers dealing with delays or cancellations at Palma airport, from photos to written confirmation.
Answer
What are the best practical steps to take at Palma airport during a flight disruption?
More questions on this topic
Related follow-up questions from the same article, collected in one place.
What should I do if my flight from Mallorca is delayed or cancelled?
Ask for written confirmation, keep receipts, and file a formal claim with the airline.
What passenger rights do I have for flights affecting Mallorca?
You may be entitled to assistance and, in some cases, compensation under EU rules.
How do I make a flight compensation claim in Mallorca?
Write to the airline first, attach evidence, and escalate to AESA if needed.
What documents should I keep after a flight problem in Mallorca?
Save boarding passes, receipts, booking emails, and any written airline confirmation.
Who do I contact if the airline in Mallorca ignores my complaint?
Contact AESA and keep copies of everything you sent to the airline.
Can I get hotel accommodation if my Mallorca flight is delayed overnight?
If you are stranded overnight, the airline should usually help with hotel arrangements.
Is it worth using a claim company for a disrupted flight from Mallorca?
It can save time, but the fee may reduce a small payout too much.
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