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No hot shower, broken mattresses: What is going wrong at Joan March

What to do when hospital services fail in Mallorca

If hospital basics fail in Mallorca, patients should report it and use the official complaint process.

Published: April 22, 2026
No hot shower, broken mattresses: What is going wrong at Joan March

Answer

What should patients do if the hospital in Mallorca does not provide basic services?

Patients and relatives should report the problem to the ward staff and ask for the formal complaint process if the issue is not resolved. In the case of Joan March, nursing staff reportedly encouraged affected patients to file complaints, which suggests the hospital is aware of the problem. Keeping a clear record of what happened, when it happened and who was informed can help if the complaint needs to be followed up.

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