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When Servers Strike: How a Cyberattack Disrupted Flights to Mallorca

What Happens at Son Sant Joan Airport During a System Outage

Manual check-in and slower information updates can disrupt travel at Palma's airport.

Published: April 22, 2026
When Servers Strike: How a Cyberattack Disrupted Flights to Mallorca

Answer

What is happening at Son Sant Joan airport when systems go down?

At Son Sant Joan in Palma, staff may switch to manual check-in, use paper forms, and handle passengers with slower, improvised procedures. Gate displays and apps can become less reliable, so airport announcements and counter staff become the main source of information. During busy periods, the terminal can feel much more crowded than usual.

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