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Change at IB‑Salut: Why the e-prescription stalls on weekends — and what's missing now

What Patients Can Do When the E-Prescription Fails in Mallorca

If Mallorca’s e-prescription system is unavailable, paper prescriptions are the emergency fallback at pharmacies.

Published: April 23, 2026
Change at IB‑Salut: Why the e-prescription stalls on weekends — and what's missing now

Answer

What should patients in Mallorca do if the electronic prescription is not available at the pharmacy?

If the digital system is unavailable, paper prescriptions remain the emergency alternative. Patients may need to return to a paper process until the electronic service is fully working again. In practice, it helps to ask the pharmacy or the health centre what fallback option is currently accepted.

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