Shared taxi service: 13 Mallorcan municipalities take the step across borders

More than a price tag: Why the new taxi rules in Mallorca aim at the heart of mobility

On the coming Sunday, September 14, you can hop into a taxi in Pollença and go straight to Inca or Alcúdia — and pay the same base fare. Thirteen municipalities in central and northern Mallorca have agreed on a joint taxi service. At first glance it's a daily convenience: fewer walks, less waiting at bus stops, more trips even to small villages.

Who joins — and who stands at the town hall with an espresso?

Participants are Pollença, Alcúdia, Muro, Santa Margalida, sa Pobla, Inca, Alaró, Selva, Campanet, Petra and Escorca; Llubí and Binissalem are expected to follow soon. On Wednesday morning, shortly after the town-hall meeting in Inca, taxi drivers were seen standing in front of the building with steaming espressos, discussing whether night shifts would change or radios needed reprogramming. In the background: the constant honking at the plaça and the smell of freshly baked ensaïmada — typical sounds and scents of a small, pragmatic step.

What's new — and what's still unclear?

Unified fare is the keyword. The regional government has set a fare framework so that the same base prices apply in all participating municipalities. Goal: fewer empty runs, better service to remote areas and more stable income for drivers. For commuters, elderly neighbors and visitors without cars that sounds like progress.

But the crunch points run deeper: who checks that the same fares are actually applied everywhere? What financial impact will the unified tariff have on drivers with long night shifts or on routes with few passengers? And how will complaints from one municipality be handled if the taxi starts in another?

Who is affected by the decision — and which interests collide

The advantages are obvious: fewer mobility gaps, less isolation of small villages and potentially fewer private car trips. Yet conflicts of interest remain. Taxi drivers hope for steadier work but fear longer empty runs between municipalities, additional working time and unclear liability issues for cross-border rides. Administrations must build a joint complaint and control structure — otherwise the attractive map of connected places remains only theoretical.

Looking ahead: opportunities, risks and concrete proposals

In the long term it is planned to anchor the agreements legally and to transfer the model to the Bay of Palma and the Llevant. To prevent it from stalling halfway, the following would be important now:

1. Clear control mechanisms: Uniform receipts, digital ride displays and a central complaints office. That way misuse can be detected more quickly.

2. Smart dispatching: A central radio system or an app that bundles rides and minimizes empty runs. This lowers costs and emissions — especially on sunny afternoons when the island hums.

3. Compensation payments and pilot phases: Subsidies for night and fringe hours can help until new routes settle in. Pilot phases with clear metrics (waiting time, utilization, complaints) create transparency.

4. Integration with buses and bike rental: Interfaces with timetables reduce waiting times and make the system more attractive than driving to the next village.

Anyone standing in front of the town hall on a Sunday afternoon, hearing the distant honk of taxis, will notice: this is not a revolutionary act — rather a tricky coordination. But if municipalities, drivers and authorities do not postpone the unwanted details, this could become a truly networked model: practical mobility for everyday life, fewer empty cars and a little more quiet on the streets when people no longer have to rush to the bus stop.

The idea is simple. Implementation will take work. But on Mallorca, where you can hear the sea and still get up early for work, these are exactly the projects that matter in the long run.