Uber vehicle in Mallorca with worn tire and dashboard warning lights

Alarm among Uber drivers in Mallorca: Safety apparently put at risk

Drivers report worn tires, unreliable brakes and a lack of response from the company. Who bears responsibility — and what needs to happen now to ensure passengers are not put at risk?

Alarm among Uber drivers in Mallorca: Safety apparently put at risk

Early in the morning, when the Tramuntana breeze still blows the moisture from the palm leaves and the construction lights on Avinguda de Gabriel Roca blink, people get into taxis, rental cars and also Uber vehicles. At first glance many of these cars look unremarkable – but behind the wheel several drivers tell a different story: Conductores de Uber en Mallorca alertan: vehículos con fallos que pueden ser peligrosos. Heavily worn tires, brakes with long reaction times, dashboard warning lights that glow constantly. The central question suddenly becomes clear: Who is putting health and lives at risk in Mallorca — and why is so little being done?

Specific defects, specific concerns

Several drivers have sent photos and notes: tread that looks like summer tires from five years ago, brake lines with surface rust, warning lights that cannot be explained. "I once thought I had a flat — but it was the brake that gave way," says a driver who has been commuting for years between Portixol and Playa de Palma. Such sentences recur in phone calls and in parking lots where people meet after shifts. The sound of brakes like crumpling packing paper and the flicker of the road at dusk are not abstract images here, but everyday reality, as detailed in Conductores de Uber en Mallorca alertan sobre coches en mal estado.

Who bears the responsibility?

Unions and the works council point not only to individual garages but to structural failures: a change in company leadership apparently shifted priorities; maintenance schedules were allegedly neglected, complaints were recorded confidentially but not processed. Drivers say they often have no choice: their trade allows them to use vehicles that are formally registered — but practical maintenance lies in a grey area. Is the platform merely an intermediary or an employer with a duty of care? See Uber's driver requirements. This question goes beyond individual cases and affects the regulation of digital mobility services in Mallorca and across Spain.

What is missing from the debate

Little discussed is how the economic logic creates pressure: drivers face time and price pressure, and the incentives for quick fixes instead of thorough maintenance are high. Often unmentioned as well is the role of Spanish insurance association (UNESPA). If an airbag does not deploy or the brakes fail, complex liability issues arise quickly — and insurers look closely at whether regular inspections can be proven. The practice with rental or leased vehicles and subcontractors also creates gaps in responsibility.

Concrete steps needed now

The call for labor inspectors to carry out checks is right — but it is only a start. Concrete measures could include:

- Mandatory digital maintenance logs: Accessible to drivers, authorities and insurers.

- Regular, unannounced inspections: Not just paperwork, but actual test drives and visual checks, similar to vehicle inspections (ITV) in Spain.

- Clearer cost allocation: Who pays for wear parts — the platform, the registered owner or the driver?

- Subsidized maintenance programs: Partnerships between platforms and local garages in Mallorca to enable quick, transparent repairs.

What passengers and drivers can do now

Passengers: Pay attention to unusual noises, check the dashboard lights if you are uncertain or opt to get out. In Palma, when the lights on the Passeig flicker, every second counts.

Drivers: Document defects in writing, request copies of maintenance records and file formal complaints with employer representatives and the labor inspectorate. Together with the works council, more can often be achieved than alone.

Chance for change

As unpleasant as the situation sounds, it also offers a chance: a transparent maintenance architecture could make Mallorca safer — for locals and visitors alike. Garages could enter fixed partner agreements with mobility services, insurers could offer maintenance discounts, and the island could serve as an example of how tourism, occupational safety and traffic safety can be brought together. Until then: awareness instead of ignorance. And yes, the coffee at the harbor tastes better when you know your return trip is not left to luck.

Our editorial team remains on it: We are monitoring developments and will report as soon as the labor inspectorate publishes results or the company responds, following earlier coverage such as Uber drivers sound the alarm in Mallorca: defects, long shifts and the question of oversight. Safety is not a luxury — it is a daily duty.

Frequently asked questions

Are Uber cars in Mallorca always checked for safety?

Uber vehicles in Mallorca are expected to meet the usual roadworthiness and inspection rules, but drivers have raised concerns that maintenance may not always be properly documented or followed through in practice. That means passengers should still pay attention to warning lights, unusual noises or anything that feels unsafe. If a car seems in poor condition, it is reasonable to choose another ride.

What should I do if an Uber in Mallorca seems unsafe?

If a vehicle in Mallorca has warning lights on, strange braking, worn tyres or any other clear defect, the safest option is to end the ride if possible and choose another car. Passengers should trust their judgement rather than ignore obvious warning signs. If there is an immediate danger, it may also be sensible to report the issue to the platform.

When is it better to avoid swimming in Mallorca because of the weather?

Mallorca’s beach conditions can change with wind, waves and changing temperatures, so it is worth being cautious when the weather is unsettled. On cooler, windy days or when the sea looks rough, swimming may be uncomfortable or less safe, especially for children or weaker swimmers. Local advice from lifeguards or beach flags is usually the best guide.

What is the best time of year to use taxis or ride-hailing in Mallorca?

Ride demand in Mallorca usually follows the island’s tourist season, so transfers can be busier during peak travel periods and quieter outside them. In busy months, waiting times may be longer and vehicle availability can vary more. Planning ahead is often helpful if you need transport early in the morning or late at night.

Is the Avinguda de Gabriel Roca area in Palma busy for early-morning traffic?

Avinguda de Gabriel Roca in Palma can be active very early, especially around commuter times and along the waterfront routes. Drivers and passengers may notice a steady flow of taxis, private cars and ride-hailing vehicles before the city fully wakes up. Allowing extra time can make early departures less stressful.

Why are Uber drivers in Mallorca concerned about vehicle maintenance?

Some drivers in Mallorca say they have seen worn tyres, brake problems and dashboard warning lights that were not properly dealt with. Their concern is that pressure on time and costs can lead to quick fixes instead of proper maintenance. The bigger issue is who is responsible when the vehicle is used for paid rides but the maintenance record is unclear.

Who is responsible if a ride-hailing car in Mallorca has a defect?

Responsibility can be complicated in Mallorca when a vehicle is leased, subcontracted or formally registered to someone other than the driver. In practice, it may involve the platform, the registered owner, the garage or the driver, depending on the arrangement and the evidence available. That is why written complaints and maintenance records matter so much.

Can drivers in Mallorca report unsafe vehicles to the labour inspectorate?

Yes, drivers in Mallorca can document defects, keep copies of maintenance records and submit formal complaints if they believe a vehicle is unsafe. Unions and worker representatives can also help raise the issue more effectively. Written evidence is important because it makes repeated problems harder to ignore.

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