New Son Fuster facility for the women's counseling center offering confidential support for victims of gender-based violence

Women's Counseling Center Moves to Son Fuster Industrial Area

Women's Counseling Center Moves to Son Fuster Industrial Area

The island council is providing around one million euros: the Women's Information Centre (CIM) is expanding and will receive over 540 m² of new, more confidential rooms for counselling victims of gender-based violence in Son Fuster.

Women's Counseling Center Moves to Son Fuster Industrial Area

More space, more privacy — and the chance for new services

If you drive through Son Fuster on an ordinary morning, you hear the clatter of loading platforms, see tradespeople with thermos flasks and delivery vans turning between halls. Here, slightly outside Palma's historic core, a new place for counselling will be created: the Women's Information Centre (CIM) is moving into the industrial area. The island council is providing around one million euros for this, and coverage of other island council investments can be seen in Sóller: Fàbrica Nova to be comprehensively restored – Island Council takes over and invests millions. The new premises cover more than 540 square metres and will offer more private offices so conversations can take place confidentially and safely.

These are more than just dry numbers. For women seeking support — especially those who have experienced gender-based violence — space often means protection. A separate office, a quiet corner, a safe exit: all of these make a difference when it comes to telling your own story. In everyday terms this also means: shorter waiting times, fewer cramped group settings in which some people may not want to open up.

Son Fuster is not the inner city, but that has advantages. Industrial areas usually offer good delivery access, step-free entrances and parking — all things that help when counselling appointments need to be prepared in private or materials must be delivered discreetly. Larger spaces also make it possible to set up not only counselling rooms but also training and meeting rooms: workshops on legal rights, psychoeducation, meeting places for self-help groups — spaces that provide practical as well as symbolic support.

I have often heard neighbours in cafés on Avinguda Gabriel Roca talk about how important visibility and discretion are at the same time. The move to the industrial area can combine exactly that: a professional environment with separate entrances, but also the opportunity to plan low-threshold services for the whole island. That the island council is providing funds shows the issue is on the agenda — and that there is a willingness to invest more in infrastructure, not just short-term programmes.

What does this mean concretely for Mallorca? First: a central contact point with sufficient space makes networking easier — with health centres, the police and social services; similar coordination challenges were discussed in New Reception Center in Palma Port: First Assessment and Open Questions. Second: confidentiality is strengthened, which especially facilitates access for those affected. Third: more space also means more services — from legal advice to trauma support, from childcare during appointments to information events for employers.

How can people on site help? Very practically: local businesses can provide materials or rooms for workshops; volunteers could help as walking companions, with childcare or in public relations; neighbours can pass on information and respectfully point to available services. Small gestures also count — an information leaflet in a shop window, a notice at the GP surgery, a card with contact details for help. Such little things change how quickly and safely people can find help.

The move to Son Fuster is not a cure-all, but it is a sensible step — bigger, more private, planned with a focus on protection. When a delivery van parks at the hall threshold early in the morning and a counsellor opens the door, it is more than opening and closing: it is a space where listening becomes possible. For Mallorca this means better accessible help, more options for support and a concrete place where healing and counselling can take place. That deserves recognition — and the support of the neighbourhood.

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