Eleven holiday apartments without a license in Palma's Old Town – why the listings remain online

Eleven apartments, one street — and apparently no license

In the heart of Palma's historic maze, just a short walk from the Plaça de Cort and the town hall (Ajuntament), stands a building that has been the subject of debate for months. Under the name "Mallorca Suites", eleven units are listed on booking platforms, with high-season rates said to reach up to €600 per night. The listings remain online even though, according to the city, the operator is renting out without a valid tourism license.

The neighborhood: early delivery vans, ringing doors, suitcases

Early in the morning, delivery vans rumble through the narrow alley, the clatter of wheeled suitcases echoes between the old facades. "The doorbells ring around the clock," says María, 62, who has lived on the street for thirty years. "At 9:30 a.m. another group with suitcases arrived. No problem if everything were legal."

Such scenes are typical for many streets in the Old Town: the smell of espresso from the café, voices in different languages, the rustle of a city map in the wind. For residents this adds up to a constant, nervous background noise — and to a question that is becoming more urgent: Why don't the authorities crack down?

Authorities, fines, court — a process that doesn't stop

According to information from the city, fines have already been imposed on the operator. She herself has acknowledged an ongoing court case and stated that the matter has not yet been finally resolved. Nevertheless, the advertisements still appear, bookings are possible and payments are being made — a scenario that leaves those affected puzzled and frustrated.

The problem affects two levels: the daily life of residents (noise, rubbish, frequent turnover of the building community) and the credibility of regulation. When repeated sanctions do not stop a practice, this undermines trust in state action and creates inequality compared to legally operating landlords and hotels.

Why enforcement fails — a look behind the scenes

Often it's not just a lack of will, but structural hurdles: staff shortages in municipal departments, long legal proceedings, and the difficulty of quickly stopping income flows. Platforms list properties worldwide automatically; they usually only respond to specific reports, and legally available measures can take days to weeks.

Less noticed is another point: the ownership structure. Owners and operators are sometimes obscured through shell companies or managers. This not only complicates legal enforcement but also the effort to quickly block income.

Concrete: What should happen now

There are practical steps that could have a short-term effect and at the same time change structures in the long term:

1. Immediate de-listing clause: The city should reach a binding agreement with platforms: when ongoing, proven proceedings exist against an address, listings are temporarily suspended until the legal situation is clarified.

2. Transparency for neighbors: A publicly accessible register (updated and showing status information), indicating which cases are pending and which sanctions have been imposed, would stop speculation and give residents clarity.

3. Financial recovery instead of mere fines: If penalties are simply treated as a business cost, they are of little use. Additional measures could include seizure of rental income, blocking payment flows through intermediaries, or increased repeat-offender penalties.

4. Administrative acceleration: Faster inspections by a task force in the Old Town that conducts repeated checks and prioritizes cases would increase pressure on operators.

5. Platform liability and API matching: A technical reconciliation in which platforms automatically check against the city's list of licensed vacation rentals (API) could dry up illegal listings.

Why the issue affects more than a single building

This one building is symbolic of a larger problem: if rules are enforced only sporadically in one of the most tourism-sensitive areas of Palma, the balance between everyday life and tourism shifts. Residents lose quality of life, tenants find fewer housing options, and the city loses legitimacy if laws are not applied evenly.

Many wonder: is this an isolated case — or a pattern? The answer depends on whether the administration now takes clear, visible steps. Otherwise the bitter taste remains that fines are part of the operating costs, while the alley keeps rattling and the listings keep blinking online.

Outlook

The central question remains: when will the administration draw the consequences that residents want? A swift, transparent approach would relieve the Old Town and show that Palma takes rules seriously. Until then, the house on the alley remains a tense spot — eleven apartments, many suitcases and a city administration that must be watched closely to see whether its measures are sufficient.