The island council reports: Of around 1,300 reviewed listings in Mallorca, only twelve were actually without a valid permit. Behind the uproar are mainly bureaucracy — and an information problem.
Island council refutes major accusation — the reality is more complicated
The headlines of recent days sounded harsher than the numbers justify: of about 1,300 reviewed listings in Mallorca, the island council says only twelve were without a valid permit. On the Plaça de Cort, where the morning espresso is still drowned out by seagull cries and delivery conversations, I picked up a few voices on the matter. A feeling of relief mixes with uncertainty — and a fair amount of bureaucratic frustration.
Key question
Who is responsible for the confusion — bad actors or a rushed change of rules? This question is central, because the answers have consequences for hosts, neighbours and guests.
Why the mix-up happened
Since July, online listings must include an additional registration number. Many hosts have not yet included this number in their ads — not always intentionally. Often documents are missing, applications are incomplete or the forms are still being processed. The island council speaks of bureaucratic delays. That means: an ad without a number was quickly branded as potentially illegal, even though many cases are simply still pending administratively.
What the raw numbers hide
The statistic — twelve unauthorised offers out of 1,300 checked — reads reassuringly. But it is a snapshot: listings were checked, not all holiday accommodations systemically. Authorities often work on samples or based on reports. On Avinguda Gabriel Roca and in small streets like Carrer de Sant Miquel, hosts say they waited days for feedback. Many families run a holiday apartment on the side; they have neither tax advisors nor time to struggle through forms.
What is often overlooked
Missing from the debate is how interconnected platforms, administration and hosts are. Platforms could centrally query and display registration numbers, administrative offices should provide clear checklists — instead of checklist items that disappear in bureaucratic wording. At the market by the harbour you increasingly hear: “The problem is not the law, but the implementation.”
Concrete opportunities and proposed solutions
The island council has announced plans to speed up processes. That is right, but not enough. Suggestions that could help immediately:
- Transition periods and leniency: For cases with complete but not yet finally processed applications, a temporary marking should be possible instead of immediate fines.
- Unified checklists and local information points: Short, multilingual checklists (also as notices in town halls and at catering businesses) and mobile consultation days in neighbourhoods could eliminate many uncertainties.
- Technical interfaces to platforms: Platforms should be required to implement an API connection so that registration numbers can be automatically checked and displayed.
- Targeted controls: Instead of blanket panic, a tip-based approach and focused inspections are more effective — and spare small providers.
My impressions from the location
Between the babble at the fish market and the rustle of boats in the harbour one thing is heard above all: relief. But also the quiet anger of those who fill out invoices at night while tourists pass the lampposts in the old town. The administrative machine is running, but it needs to catch up.
For guests: ask briefly for the registration number before booking. For hosts: submit the documents completely — and visit local information points if in doubt. And for everyone: don’t equate first headlines automatically with final judgments. Mallorca remains lively, with all its small contradictions.
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